Orders within Zambia usually take 3–5 business days. International shipping is currently handled case by case — please contact us on +260 955 805 626 for details.
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Yes! Orders of K1,000 and above enjoy free delivery anywhere in Zambia. For orders below K1,000, delivery fees are K80 within Lusaka and K130 outside Lusaka.
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Absolutely! Once your order is dispatched, you’ll receive an email from M’simbi with your tracking number.
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While we do our best to ensure timely delivery, unexpected delays may occur due to courier schedules or customs. If your order is delayed, contact our Customer Service on +260 955 805 626.
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Yes! Store pickup is available at:
M’simbi Lewanika Store
M’simbi Headquarters, 2nd Street, Ibex Hill, Lusaka
Please select “Store Pickup” at checkout and we will notify you when your order is ready.
